Exploring the SaaS Protection Status page

The SaaS Protection Status page is your entry point for working with Datto SaaS Protection. This article describes the information and functionality available on the SaaS Protection Status page.

SaaS Protection Status page

When you access the SaaS Protection Status page, the Overview page is displayed by default. On this page, you can quickly review key information for each of your organizations as well as perform certain tasks.

Each column in the Overview table is described below.

Column Description
Organization Name Name of the organization.
Product Name of the product being backed up.
Seats Total number of billable and non-billable seats the organization has in the system.
Backup Success Rate (24 hrs) Percentage of an organization's services that were successfully backed up in the last 24 hours. For organization's whose SaaS Protection authorization has not been completed, Pending Authorization is displayed.
SaaS Defense Status (1 week) State of the SaaS Defense application for the organization. Possible values are:
  • Not Protected: SaaS Defense is not activated for the organization.
  • Unavailable: SaaS Defense is not available for organization-managed domains or organizations using Google Workspace.
  • Prevention: For organizations with Saas Defense activated in Prevention mode, indicates the number of threats prevented in the last seven days. Provides a link to the Malicious page in the SaaS Defense application.
  • Monitoring: For organizations with Saas Defense activated in Monitoring mode, indicates the number of threats detected in the last seven days. Provides a link to the Malicious page in the SaaS Defense application.
  • Pending Authorization: Displays when Activate SaaS Defense is clicked in the Details column (see below).
Details When applicable, you can finish authorizing a SaaS Protection account or activate SaaS Defense.
Possible values:
  • Check Authorization: Displayed when authorization steps have not been completed for the SaaS Protection account. For a partner-managed account, click to complete the authorization steps. For a organization-managed account, click to resend the authorization link to the organization.
    For more information, see the article Adding a new Datto SaaS Protection organization
  • Activate SaaS Defense: Displayed when SaaS Defense has not been activated for an M365 partner-managed SaaS Protection account. Click to initiate authorization steps.
    For more information, see the article Activating SaaS Defense for your eligible organizations.
  • Field is empty: The SaaS Protection account is authorized and SaaS Defense is activated (for partner-managed SaaS Protection accounts).
Show expanded row Click to display the protection status for the organization's seat types.


For more information about seat type and seat status, see the article Understanding the pricing model.

NOTE  To create a CSV file that includes all of the Overview information (except the Details and expanded row data), at the end of the column heading row, click then click Export CSV.

Page functionality

The SaaS Protection Status page provides the following functionality to manage your SaaS Protection environment (interface elements shown in graphic below):

  • Link to organization's Status page: Examine organization backup information via the link in the Organization Name column. See the article Examining organization backup information.
  • Licenses: Review your total license usage for each subscription type and analyze the breakdown of license usage for each organization. See the article Reviewing license information.
  • Daily Backup Report: Provide each of your organizations with a customized report summarizing key backup information for their own environments. In addition, create a report your team can use to monitor the backup performance for each of your organizations. See the article Providing a Daily Backup Success Report.
  • Add SaaS Protection Organization: Add SaaS Protection organizations to your environment by managing the steps to authorize and create the accounts. See the article Adding a new Datto SaaS Protection organization.